Supplier performance

Design Innovation

Controlling the process of developing new products, in expertise, deadlines, and quality, relies on direct collaboration between L’Oréal and its suppliers.

Offering consumers innovative products is one of L’Oréal's priorities. The capability of suppliers to offer innovations, develop new solutions together, or integrate environmental criteria are therefore key factors that contribute to the success of the Group's initiatives.
For containers, L’Oréal's packaging teams have a made a working standard available. This standard is made up of documents and a system for assessing suppliers during development (deadlines, quality) making it possible to identify room for progress and improve performance.

L’Oréal has also provided its suppliers with a collaborative tool (Packaging Intelligence Network) enabling them to make their innovations, new productions, and catalogues of standard items known to the Group's entire packaging, development, purchasing, and marketing network.